Student Case Study #15 Matthew Phipps
From NTU student and NTSU student staff member to full time Marketing Coordinator:
- Bar Assistant: 2015 - 2016
- Bars Team Leader: 2016 – 2017
- Bars Student Supervisor: 2017 - 2018
- Bars Full Time Supervisor: 2018 - 2019
- Marketing Coordinator: 2019 – 2021
What attracted you to a student staff position at NTSU?
As a student, I had several friends that worked at NTSU who highly recommended the vacant position. Upon reading the job description I was very interested with the freedom of hours, the convenience ofworking directly on campus, and the room to develop further within my role. Other employers don’t usually provide student staff with development support and opportunities for promotion, but the NTSU role did.
How has NTSU helped you develop?
NTSU is a flexible organisation to work for, which made it perfect for gaining experience while I was a student and made me feel like I had a head start when finishing university. NTSU has also provided me with several opportunities to develop my skills and gain qualifications such as a personal license, first aid training and the ability to confidently lead a large team. These will benefit me greatly throughout my working career.
What’s your favourite thing about working for NTSU?
They are a charity with a highly driven culture. We constantly work on improving our services to better meet the needs of our students; which creates a stimulating and enjoyable work environment. NTSU also prioritises staff development with many opportunities for training and further educational learning. They are an organisation that values the opinions and feedback of its entire work force. For example, NTSU held Strategic Collaborative Workshops last year which allowed input from all staff members into the new 2025 strategy.
What has been your career highlight?
Freshers’ Week 2019. Freshers’ Week is always an enjoyable time, as all departments work together to deliver the best week possible for new students. This was my first Fresher’s Week as the Venues Marketing Coordinator, which allowed me to participate in broader aspects of the week such as enrolment, affiliate venues and Freshers Fairs. This was an incredibly rewarding experience and the best Fresher’s Week I have been a part of.
